RETURNS & SATISFACTION GUARANTEE
We're proud to offer high quality products! If there's any issue with your cabana, please email our team at: firstname.lastname@example.org with photos of the problem. We'll make it right!
Cabanas: We know you'll love your Suniela Beach cabana! If you're not satisfied - email us at email@example.com and we'll make it right.
If you simply changed your mind, email us for a return shipping label. 10% restocking fee will be applied
**Shipping charges are non-refundable, and the return label will be deducted from your refund. Product must be received within 30 days from the date of your order, in original condition. Please note that all Suniela products are hand-dyed and slight variations in colour are a natural occurence.
Refunds cannot be issued for products returned due to non-payment of duties & taxes.
Exchanges: We make every effort to show accurate colours on our website. However screens may vary slightly, and slight variations in hand dyed fabrics are to be expected. If you want to swap for a different colour, please order your new colour choice and follow the returns process for your original cabana (Return label deduction & restocking fee will still apply) *Product must be received in new condition*
Make sure to include your order number, contact information, and reason for return inside the package.
Accessories: Non refundable
We're a small company of young women working hard to bring you quality products in a large variety of prints & colours. Our shipping costs are high and margins small, so we hope you understand why we can't offer free refunds & exchanges.